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How To Refund Uber One Annual Plan, If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. . To request a refund on apps and games for use on Xbox, go to Request a refund for digital games. When you request a refund for something you purchased from Microsoft Store, you can track its status online. Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment. To learn about refund eligibility, select a tab below. Contact Microsoft Support. More options Attention Subscriptions purchased directly from Microsoft may be eligible for a refund, depending on the timing of cancellation, the subscription type, and the country of purchase. If you purchased a game or app from Microsoft, you may be able to request a refund. Microsoft North American Retail Product 30-Day Refund Policy What products are eligible for a refund? Software and hardware products that you purchased in the United States (excluding its territories), or Canada (collectively “North America”) come with a Microsoft 30-Day Money-Back Guarantee, subject to the exclusions listed below. Find solutions to common problems, or get help from a support agent. We're working on it. Most in-game consumables and virtual currency are not refundable once purchased or used. If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. You can make refund requests for game purchases within a 90-day period, however not all requests will be accepted. We provide digital game product refunds as part of a consistent and reliable buying experience. I. Thanks for your patience. The quickest way to find out about the availability of a refund for an Xbox purchase is to go to your purchase history and find the transaction for which you want a refund: If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Issues with refund requests Some customers may be experiencing issues with refund requests. You can enjoy peace of mind with up to 60-day returns on physical Microsoft products, and if we lower the price within 60 days, contact Sales support and we'll refund you the difference. 54e9e, uifra, k5hg, or9kmu, eb6, 8hggk, lh56g1, c0c, 4j, y7yl,